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‎12-21-2021 05:20 AM

HP Recommended
Product: Pavilion 15t-eg100
Operating System: Microsoft Windows 11

I am not able to connect to my monitors via a USB-C docking station to my HP Pavilion Laptop.  The Connection on my laptop is:

1 SuperSpeed USB Type-C® 10Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep and Charge); 2 SuperSpeed USB Type-A 5Gbps signaling rate.

 

 I have tried 3 different USB-C docking stations and none of them work.  When I connect a USB-A docking station to the laptop, the monitors will work, but I would like to use USB-C for dual 4K monitors. 

 

I purchased a couple of these laptops on Cyber Monday and am encountering the same issue on each Pavilion laptop.

 

I have a similiar HP Envy Laptop that I tested each USB-C docking station on and they worked properly.

 

Any assistance or suggestions will be appreciated.

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