• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-25-2020 11:58 AM - edited ‎11-25-2020 01:03 PM

HP Recommended
Product: HP USB-C Dock G5
Operating System: Microsoft Windows 10 (64-bit)

Getting input lag and I believe it has to do with the refresh rate only running at 30hz in 4k.  What is the solution for this?  Someone sent me the specs of the G5 docking station but it does not mention what output for the G5 actually does 4k60hz.  The funny part is the Thunderbolt docking station it specifically says which video output can do 60hz.  Why the G5 docking station doesnt have this info is beyond me.  HP should fix this.

 

I have it connected to an LG 48CX, which has hdmi only.  I have hdmi cables that can do 4k60.  Do I have to use display port adapter?  I think the answer is yes, so I'm getting the Club 3d displayport to hdmi, hopefully this carries the 4k60hz signal all the way to the tv.  Otherwise no 4k for users with HDMI only monitors.

 

My laptop is a elitebook G6 i5365u

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.