• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-04-2020 10:47 AM

HP Recommended
Product: HP Laptop 15-db0xxx
Operating System: Microsoft Windows 10 (32-bit)

Trying to hook up dual monitors to my laptop (using 2 identical Dell monitors). Purchased a ASUS port replicator that has a VGA and a DVI port. Hooked one monitor to the port replicator with the blue VGA cord; the other monitor hooked to the port replicator with white DVI cord. Screens work and come on. Issue after I extend the screens in the display settings, the laptop is showing as screen 1 and BOTH monitors are being identified as screen 2 - and both monitors are showing the same information. I have tried to close the laptop lid but all it does it keep the same data on screen 2 - does not convert either monitor to screen 1. When looking in the devices list, it is only showing one monitor so I believe that is at least part of the issue.

 

How do I get the laptop/port replicator to recognize both monitors individually and how to do I get the settings set up so that either I can have 3 separate screens (laptop, monitor 1, monitor 2) or 2 separate screens (monitor 1 and monitor 2)? Am I missing a connection somewhere, or does the laptop only allow for 1 monitor connection?

 

Thanks in advance for any help/guidance. 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.