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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Spectre x360 Model 15-BL012DX
Linux

I have multiple sets of monitors (2k and 4k) and 2 usb-c to displayport female 4k 60hz capable adapters. They are tested working fine but I cant seem to get both monitors to run at the same time, either my set of 2k or 4k monitors. Is this a hardware imposed limitation? 

Model: 15-BL012DX

Attempt 1:

laptop -- usbc/dp --  dell 30"  2560x1600
             `--usbc/dp --  dell 30"  2560x1600

Only 1 monitor works. Disabled laptop display and still only 1 external monitor works

Attempt 2:
laptop -- usbc/dp --  asus 28"  3840x2160
             `--usbc/dp --  dell 30"  2560x1600
Only 1 monitor works. Disabled laptop display and still only 1 external monitor works


Attempt 3:
laptop --usbc/dp --  dell 30"  2560x1600
             `--usbc/dp --  asus 28"  3840x2160
Only 1 monitor works. Disabled laptop display and still only 1 external monitor works


Simply cannot get it to recognize both external monitors. Anyone else run into this problem?

 2 usbc to dp adapter > 

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