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HP Recommended
HP Chromebook 11 G4
Chrome OS

Hello,

 

I am using an HP Chromebook 11 G4 for my classes, and I have recently been having problems where the computer will abruptly restart at random. Sometimes it will restart while copying files, or simply clicking a button. I am also having problems getting my battery to charge. The battery charges really slowly and depletes very fast.

 

Any help will be appreciated!

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