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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-28-2021 02:15 AM

HP Recommended
Product: HP Pavilion x360 - 15-cr0087cl
Operating System: Microsoft Windows 10 (64-bit)

My Laptop often crashes when moved from a place. Most of the time it usually stays on my table, plugged-in, but when I unplug it and displace it from my table to another place, it mostly crashes soon after I unplug it and lift the laptop. I have taken assistance from HP Support Centre already (twice) and also I have recently Reset my laptop, but the issue is still occurring.

Please help me with this problem as it is occurring many times.

I also want to do a Hardware checkup physically at the HP Service Centre as I feel it's necessary for someone to have a look at the condition from inside if everything is in good working condition and also the fan is making little more noise than usual so I feel it could be oiled (if possible) or cleaned if there is any dust that may have entered.

 

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