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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-09-2021 01:08 PM

HP Recommended
Product: 2CS12EA
Operating System: Microsoft Windows 10 (64-bit)

Battery: New, brought yesterday

AC Adapter: A real HP Ac Adapter, from the original box

 

I've been getting an error message saying my PC's battery is low, so I brought a new one, it did solve some issues, however it still required several minutes of pressing the Power Button to open, which is a mild inconvenience. I checked the charger, it can charge other HP devices properly, but not mine, I tried discharging my PC (15 second hold of Power Button and then replace charger and battery) didn't work. My PC Battery is in perfect condition, and so is my AC Adapter, but my PC still requires 4-5 minutes worth of pressing the button. Furthermore, sometimes it does open, but abruptly shuts down seconds later.

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