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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-14-2020 04:41 PM

HP Recommended
Product: HP Spectre Pro x360 G2
Operating System: Microsoft Windows 10 (64-bit)

The touch screen was working as recently as a couple days ago, but today I noticed it isn't responding to any input.

 

I went to device manager and after checking view>show hidden devices I found "HID-compliant touch screen" which says it's not connected to the computer (Code 45). I tried uninstalling it and restarting the laptop a couple times, but both times it showed up again with Code 45 once I restarted. 

 

Also, under this pc>properties it shows "Pen and Touch: No Pen or Touch Input is available for this Display"

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