• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-26-2021 02:18 AM

HP Recommended
Product: HP Probook 650 G4
Operating System: Microsoft Windows 10 (64-bit)

Dear Guys, 

i need help to solve this Problem. By Connecting the Webcam directly on my Notebook it works without flickering. But if i connect it to my Docking-Station it starts to flicker. If i use the USB 2.0 Ports it flickers continuesly. By using USB 3.0 Ports it flickers maybe 1 time all over 7 seconds. In addition it trys to focus  every  second. It seems that the data transfer rate is to low or something like  this.

 

I tried to solve this problem by changing the performance  to high performance, by changing the Settings in BIOS (disable power managements), by installing windows Webcam driver, by deactivating energyoptions of USB- Ports in Device manager.  

 

I dont know what should i do next... I bought this Station to connect all my devices on it and it doesn't work.

have anyone ideas ?

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.