-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Unanswered Topics - Notebook
- My computer isn’t turning on and is only 2 years old.

Create an account on the HP Community to personalize your profile and ask a question

07-09-2019 06:56 PM
I have a HP 13.3" Elitebook X360 1030 G2 Multi-Touch 2-In-1 Notebook i purchased on May 4th 2017. I did a lot of research and heard good things about this computer. I have used this to update my resume, do online shopping, occasionally stream a movie and look up recipes. Nothing crazy and the only thing i downloaded was office 365 from the App Store. I never had any issues or errors or warning of any time. Then one day it died from low battery and will not turn back on. I do not travel with this computer and it has been well taken care of. I have bought a new charger and was told if that didn’t work it may be the motherboard and not worth replacing. I find it hard to believe this product would go out with such light use in just over 2 years. Does anyone have any suggestions or ideas? I loved the computer up until this happened and i am worried that since the warranty was up last year that i am out of luck.
