• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
EliteBook 8460p
Microsoft Windows 8.1 (64-bit)

The computer I have has this strange issue. It will recognize  both my charger and my battery, but not at the same time. So basically, I will have my charger connected to my computer, but my computer acts as though the charger isn't connected. It's a real nuisance because my laptop will end up consuming the battery until it's at a low percentage and then the computer will turn itself off. It doesn't even display the message, 'plugged in, not charging' or anything like that. My computer strangely is just not registering my charger when it comes to charging the battery, but it's not the typical way I'd expect. Does anyone have any ideas for how I can deal with this?

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.