My laptop cannot be folded. It seems the hinge has broken. HP 15AU 006 TX

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Product: HP PAVILION AU006-TX

Operating System: Microsoft Windows 10 (64-bit)

My laptop top lid cannot be closed. Whenever I am trying to close it the hinge is bulging out, forcing the screen bizel to come out. My laptop model is HP PAVILION AU006TX.

I can understand that the hinge has broken. Can someone tell me the price to change the hinge(original HP part).

Also, the HP repair service centre near me is not picking up the phone. I am trying for the last 7 days. Here is his details. Sysnet Global Technologies (P) Limited.

Sysnet Global Technologies Pvt Ltd ,1ST Floor,HPW , 15 , , Ganesh Chandra Avenue , Kolkata-700013, Kolkata, West Bengal, 700013

PHONE NUMBER: 9836127955

Can someone tell me an alternate way to have a talk with authorised HP customer support?

Thanks.

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