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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-21-2020 01:03 PM

HP Recommended
Product: HP Envy 15-k203tx
Operating System: Microsoft Windows 10 (64-bit)

My laptop shows a blanco screen post power on. I have tried various ways and was able to confirm that it's not a display issue. post further test, it has been identified as a hard drive issue and hence the system is not able to boot. Hard disk is not being detected.

 

Pls suggest some ways to resolve this issue.

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