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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-06-2020 03:07 PM

HP Recommended
Product: HP envy x360
Operating System: Microsoft Windows 10 (64-bit)

I started my laptop and it auto rotated into portrait mode but even tho it was pretty much flat on my lap. It wouldn’t turn back so I tried turning it/folding it every which way to try and get it to the right orientation.

 

When that didn’t work I tried restarting my laptop multiple times. I restarted it, shut it down and let it sit a minute and then manually turned it back on, and force restarting it. None of these worked either. 

 

When I go into settings and to display the option to change the display orientation is darkened out and says portrait mode and won’t let me change it. Changing it is not an option at all and I can’t force it to change. HELP!! 

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