• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-09-2021 07:07 AM - last edited on ‎08-09-2021 12:53 PM by Retired

HP Recommended

I need help with the battery not charging on my HP Pavillion Ryzen 7 Laptop. I have also had my problem resolved once by a technician at HP who helped me resolve via a phone call. Since then, my warranty has already expired.  What happened? I plug in the charger and it begins charging. But, it stops charging after about 30 seconds. If I unplug it and plug it back in, it will charge for another 30 seconds and then stop again. If I run the battery diagnostic, it doesn't show a problem. So I let it charge by unpluging and repluging the battery cable until it reaches 10%. Then I shut it down and reboot the computer. It seems to resolve the problem and the battery charges fine. But a few weeks later the problems starts all over again. 

Category:
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.