-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Unanswered Topics - Notebook
- Need help identifying an smd on laptop motherboar

Create an account on the HP Community to personalize your profile and ask a question

11-10-2020 12:48 PM
Anyone out there with an HP Envy 360 15m-cn0012dx (bought at Best Buy) that could help me identify a blown smd part on my motherboard? I accidentally applied battery voltage bass ackwards and popped a small smd on the mb near the battery connector. It appears that it is a diode (TVS or zener maybe). Sadly, when it blew, the entire device went and cannot be visually identified.
I think it is a protection diode (TVS?) to serve as a barrier against a dummy like me who tries to put a battery in backwards. I have looked around the web for either a schematic of the mb (not a prayer), or a decent close up photo of the mb. Unfortunately the only photos out there do not have the resolution needed to be able to read any part numbers.
Here is a good photo of the area in question that shows the location. Note that there is a white line at the left side of the device remains which I believe to be a diode marking:
I have cut and enlarged the area for a better view:
As a note, the laptop works fine from the ac adapter, and I suspect I could put the battery back in with no ill effect. However, since the device is most probably for protection, I don't want to risk the battery except as a last resort. Hopefully there is a knid soul out there with a good magnifier that can read the part id off the chip. Thanks in advance for the help.
Mark
