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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-30-2020 04:42 AM

HP Recommended
Product: HP Envy X360 Convertible 15-ds0xxx
Operating System: Microsoft Windows 10 (64-bit)

There is an issue with my computer's network capabilities. When I click to view the list of available networks it is always empty, when I know it shouldn't be.

 

Going to my network connections only show one network adaptor: vEthernet (WSL) - Hyper-V Virtual Ethernet Adapter, which is permanently disabled and can't be uninstalled or enabled. I have no idea what this is.

When I plug in an ethernet cable an Ethernet adaptor pops up, but obviously, I would prefer to be able to connect to wifi.

 

I noticed my issue is similar to one previously posted here, but the solution which worked: this one, can't be reproduced as my power plan options do not allow for me to change these settings.

 

Thanks,

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