-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Unanswered Topics - Notebook
- New Mouse Issues

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

11-15-2021 02:00 PM
Product: HP compaq elite 3400
Operating System: Microsoft Windows 10 (32-bit)
My old mouse and keyboard broke. I got new ones but they connected but wouldnt work on windows 10. However they do work in Screens like BIOS. I tried another keyboard which i had previously used on my pc and that worked but i have no mouse that ive used before on my computer. I have tried resetting my PC but it said that failed. It also wont let me update the windows, it just says update failed.
How do i fix this

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.