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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-24-2018 03:33 AM

HP Recommended
Product: HP Probook 6470b
Operating System: Microsoft Windows 10 (64-bit)

Hi!

Today I was using my laptop and suddenly a blue screen showed up (dxgmms1.sys failed) and then it restarted automatically twice and then no display. So, I powered off my laptop and pulled the battery out and then I pressed the power button for 10 seconds and then I reinstalled the battery and powered on the laptop. Since then there is no display. I think that it's a graphics card problem because from 2 months whenever I play CSGO or watch videos it shows black dots on the screen and sometimes the game got stopped for 15 seconds or more. I have recently installed Assassin's Creed and I have gone mad because of these straps.  https://www.youtube.com/watch?v=YdObeb7k8yo

 

So, what should I do now.

 

Thanks In Advance.

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