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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP ZBook Studio x360 G5
Microsoft Windows 10 (64-bit)

While I'm working in Acad Civil 2020, the graphic card hardware acceleration option is unavailable, ie it cannot be turned on. On the other hand, when the computer starts, the cooler (fan) starts working intensively at the same time, regardless of the fact that no application is on function! Below I forward the graphics card tuner log with, I assume, significant data to solve the problem. Thanks in advance!

 

Card name: NVIDIA Quadro P1000
Driver version: 27.21.14.5269
Tuning Date:
Virtual device: gdi15.hdi (Software)
The card and driver meets the recommended requirement.

Display Adapters:
Intel(R) UHD Graphics 630(Primary)
NVIDIA Quadro P1000

Certification:
Feature Mode 0
Feature Mode Available 120
Config Level 0
Hardware Available True
Hardware Recommended True
Status 5
Hardware ID 2
Hardware Feature Level 50
Software Feature Level 50

General Options:
Adaptive Degradation True
Discard Backfaces False
Dynamic Tessellation True
Generate Vertex Normals False
Handedness Right
Maximum LODs 6
Redraw on Window Expose True
Surface Tessellation Tolerance 92
Transparency MediumQuality

Additional System Information:
ComputerSystem
Manufacturer HP
Model HP ZBook Studio x360 G5
NumberOfProcessors 1
TotalPhysicalMemory 16948436992

Processor
MaxClockSpeed 2208
Name Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz
NumberOfCores 6
NumberOfLogicalProcessors 12
Revision

OperatingSystem
Name Microsoft Windows 10 Pro|C:\windows|\Device\Harddisk0\Partition3
OSLanguage 1033
ServicePackMajorVersion 0
ServicePackMinorVersion 0
TotalSwapSpaceSize
TotalVirtualMemorySize 19041576
Version 10.0.16299

DiskDrive
Model Patriot P300 512GB
Name \\.\PHYSICALDRIVE0
Size 512105932800

DesktopMonitor0
MonitorManufacturer (Standard monitor types)
MonitorType Generic PnP Monitor
Name Generic PnP Monitor
ScreenHeight
ScreenWidth

DesktopMonitor1
MonitorManufacturer
MonitorType Default Monitor
Name Default Monitor
ScreenHeight
ScreenWidth

DisplayConfiguration
DeviceName Intel(R) UHD Graphics 630
DisplayFrequency 60
DriverVersion
PelsHeight 768
PelsWidth 1024

VideoController0
AdapterDACType Internal
AdapterRAM 1073741824
ConfigManagerErrorCode 0
CurrentHorizontalResolution 3840
CurrentVerticalResolution 2160
DriverDate 20201014000000.000000-000
DriverVersion 27.20.100.8854
InstalledDisplayDrivers C:\windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_e6daaea9afe1e6f6\igdumdim64.dll,C:\windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_e6daaea9afe1e6f6\igd10iumd64.dll,C:\windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_e6daaea9afe1e6f6\igd10iumd64.dll,C:\windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_e6daaea9afe1e6f6\igd12umd64.dll
Name Intel(R) UHD Graphics 630
Status OK
TimeOfLastReset
VideoArchitecture 5
VideoModeDescription 3840 x 2160 x 4294967296 colors

VideoController1
AdapterDACType Integrated RAMDAC
AdapterRAM 4293918720
ConfigManagerErrorCode 0
CurrentHorizontalResolution
CurrentVerticalResolution
DriverDate 20201206000000.000000-000
DriverVersion 27.21.14.5269
InstalledDisplayDrivers C:\windows\System32\DriverStore\FileRepository\nvbl.inf_amd64_dd5e94030c99d01e\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nvbl.inf_amd64_dd5e94030c99d01e\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nvbl.inf_amd64_dd5e94030c99d01e\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nvbl.inf_amd64_dd5e94030c99d01e\nvldumdx.dll
Name NVIDIA Quadro P1000
Status OK
TimeOfLastReset
VideoArchitecture 5
VideoModeDescription


Process Information:
Loaded ARX and CRX Modules
acapp.arx
acapp.crx
acautoloader.crx
acautoloader.arx
acexperience.arx
acpublish.arx
acpublish.crx
aecpublish.arx
AcFdUi.arx
AecUtilities.arx
AecApp.arx
AecCore.crx
AecGuiBase.arx
AcBlock.crx
AecProject.arx
AecUIStatusBar.arx
acetransmitui.arx
acismui.crx
aceplotx.crx
aecloader.arx
acpointcloud.crx
acdbpointcloud.arx
acauthenviron.arx
AcAuthEnviron.crx
acparameter.crx
aeccsubentsel.arx
acshareviewcore.crx
acstetransmit.crx
acmapgwsetransmit.crx
acblock.arx
aeclayermanagerui.arx
AcPi.arx
acjscorestub.crx
acgsconfig.arx
acgsconfig.crx
acmaploader.arx
AcMapCmdTarget.arx
acadmap.arx
AcMapAde.arx
AcMapAnnotUi.arx
AcOcSchemaUtil.arx
acmapird.arx
ase.arx
acismui.arx
acmapobjclassui.arx
AcMapObjClassPwApi.arx
acobjclassimp.arx
acmapworkspace.arx
AcMapObjClassApi.arx
AcMapFeatureSourceManager.arx
AcMapDisplayManagement.arx
AcMapMapBook.arx
AcMapPropMan.arx
AcGiMapToHeidi.arx
AcMapRastUtils71.arx
AcSmPublishUtils.crx
AcFdEval.crx
AcSmDwgMine.crx
accalcengine.crx
acmaprightclickmenu.arx
acmapfeatureentitytooltips.arx
acvdiff.crx
acmapdmtask.arx
AcMapFeatureEntityUI.arx
AcTcTools.arx
acopm.arx
AcTp.arx
acmapmapbookui.arx
acmapstatusbar.arx
acmapagol.arx
acmapdwfapi.arx
acmaprastex71.arx
acvmtools.crx
vl.crx
acopmext.arx
AcPEXCtl.arx
acvdiff.arx
acsign.arx
acetutil.arx
aecccorridortosolids.arx
AeccCoreBase.crx
AeccUiBase.arx
AeccUiRoadway.arx
AxUi.arx
AeccUiQTO.arx
AeccUiLand.arx
AeccPublishSvc.crx
AeccUiTce.arx
AeccPlanProdSvc.crx
aecceventviewer.arx
aeccuimodel.arx
AeccLandXmlCmd.crx
aeccuinetwork.arx
aeccuipressurepipes.arx
aeccuisurvey.arx
aeccuiplanprod.arx
aeccpublish.arx
aeccuihydrology.arx
aeccuimapcheck.arx
aeccuibuildingsite.arx
aeccuimgr.arx
aeccuistyleman.arx
AeccUiMgrLand.arx
aeccuicfdb.arx
aeccuidataexchange.arx
aeccuiaiwinterop.arx
AeccImxImpExpSvc.crx
aeccuirail.arx
aeccrailsvc.crx
tbcommands.arx
actbplotentity.arx
maptoacad.arx
vl.arx
AeccExportCivilDrawing.crx
aeccuimgrhydrology.arx
aeccuimgrnetwork.arx
aeccuimgrpressurepipes.arx
aeccuimgrroadway.arx
aeccuimgrsurvey.arx
aeccuimgrplanprod.arx
aeccuimgrbuildingsite.arx
acdim.arx
acdim.crx
acconnectwebservices.arx
acdgnlsdraw.crx
acoscale.arx
accmmgr.crx
acsecopt.arx

Effects:
ACAD_2DRetainModeLevel 0 0
ACAD_PerPixelLighting not supported turned off
ACAD_AdvancedMaterial not supported turned off
ACAD_FullShadows not supported turned off
ACAD_TextureCompression not supported turned off
ACAD_WhipArc supported turned off
ACAD_LineSmoothing supported turned on
ACAD_LineFading not supported turned off
ACAD_GlowHighlighting supported turned on
ACAD_2DRetainMode not supported turned off
ACAD_GPULineType not supported turned off
ACAD_GPUHatch not supported turned off
ACAD_GLCoreProfile not supported turned off

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