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HP Recommended
HP Pavilion X360 Convertible PC
Microsoft Windows 10 (64-bit)

Product Name: HP Pavilion X360 Convertible PC

Operating System: Microsoft Windows 10 Home Single Language (64-bit)

Internet Connection: Wireless


A few days ago, I turned on my PC and wanted to do some work. When I tried to connect to the internet, it didn't work (I pressed the Wi-fi button, but the pop-up menu did not show any of the wireless connections). I even tried troubleshooting the issue, but (after a while) it showed: Troubleshooting has completed

 

Troubleshooting was unable to automatically fix all of the issues found. You can find more details below. (Here's what I saw)

 

Problems found

An ethernet cable is not properly plugged in or might be broken                           Not fixed 

 

 

 

I actually want to connect to a wireless, so this wasn't of any help...

I even tried the following steps, but it didn't work.

Go to Device manager > select the WIFI drivers under network adapter> Right click go to properties  > Under properties go to Power Management Tab> Uncheck  "Allow the computer to turn off this device to save power". 

My computer doesn't have a wireless key, so I even tried these: 

  • Clicked on Start, and typed troubleshooting into the search field. 

  • Selected  troubleshooting from the search results. 

  • Next, headed down to  Network and Internet. 

  • Clicked on  Internet Connections 

 

All of it started after I updated my PC. Even MS Office wasn't working after the update, but it got fixed. Yesterday, after I kept it switched on for a while, it got connected, but today it's the same again. Although ethernet is working, I'd like this to be resolved 🙂

 

Here's what I see every time I click on the Wi-Fi buttonHere's what I see every time I click on the Wi-Fi button

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