• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-03-2021 02:27 AM

HP Recommended
Product: HP EliteBook 830 G8 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hi

my laptop is connected to a Belkin docking station. i have 2 displays that are connected to this docking station (1 by DP cable and another by HDMI to type-c cable)
I work with my laptop closed.

when my laptop goes into sleeping mode I can't wake it up from pressing the keyboard or moving the mouse.

I need to open the laptop and only then the windows is waking up (win 10 64bit)

this behavior is making the docking station useless cause I need to touch my laptop all the time to solve this

 

what can be done?

 

Category:
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.