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‎06-15-2016 11:22 AM

HP Recommended
Product: HP EliteBook 8440p

Hi,

 

I had purchased a refurbished HP EliteBook notebook last year. And 3 months back I had upgraded to Windows 10. I was not happy with the new OS, so yesterday I did the factory reset and got windows 7 back. I was installing the necessary softwares and kept my notebook unattended in the night. When I checked in the morning, the power was off. I tried starting it but my notebook is not booting. 

I did the hard reset. No led blinks on the keyboard. But I can see that the power button is lit and the fan is running. I performed other tests:

Start up test : passed

Run in test: running continuously from 2 hrs

Hard disk test: passed.

 

Please help in solving the problem 

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