-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Unanswered Topics - Notebook
- Nvidia driver for Quadro K2100M crashes Office Apps

Create an account on the HP Community to personalize your profile and ask a question

01-15-2017 08:39 AM - edited 01-15-2017 08:40 AM
Hi,
I'm using an HB ZBook 15 G2 with an NVidia Quadro K2100M graphics chip. Since upgrading to the latest Nvidia drivers, currently running rev 376.33, I'm experiencing very frequent crashes of non-3D applications, mostly Microsoft Office products. Windows error reporting mentions nvdxgiwrapx.dll (part of the nvidia drivers) as the faulting module.
I've tried forcing using the integrated graphics chips (via 3D settings in the nvidia control panel), but the problem keeps occurring.
The problem does not occur with the the drivers provided on the HP support page (rev. 373.06), but these do not support some of the games I'd like to play on that machine as well.
Are there any hints how to resolve the matter?
Dirk
