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‎08-29-2021 05:28 AM

HP Recommended
Product: Omen 15 -dc1093tx
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

     I have Omen 15 dc1093tx core i7 9th gen and 1650 graphics. My laptop is freezing randomly like 12 times a day. I have tried updating drives, bios, reinstalling windows, hard reset by removing battery. Still the problem persists. Does anyone have solution for this. 

 

When laptop locksup, keyboard and trackpad stops working and can't access task manager. Only thing works is hard shutdown. If anyone have any suggestions, please respond. Thank you

 

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