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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-26-2020 02:41 AM

HP Recommended
Product: Elitebook 830G6 / USB-C Dock G5
Operating System: Microsoft Windows 10 (64-bit)

This question has been asked already, but I haven't seen any valid answer.

I've connected a new display (Philips 278B) to my dock but the refresh rate is limited to 30Hz. I've tried both DP and HDMI.

 

When I use the DP adapter provided with the notebook, display is set to 4k@60Hz as expected.

 

This is the only display connected to the dock, so no dual display configuration.

 

What do I need to do in order to get 60Hz out of the dock?

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