• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-01-2021 07:05 AM - edited ‎07-01-2021 11:06 PM

HP Recommended
Product: HP-15 ac179tx
Operating System: Microsoft Windows 10 (64-bit)

I have an HP-15 ac179tx with windows 10 pro 64 installed. In the boot options I have legacey support----> disabled and secure boot----> enabled. I am trying to disable secure boot in order to boot into a GPT partioned NTFS bootable  windows 10 usb. When i disable secure boot and save and exit changes I am facing the usual message, [Operating system boot mode change (021) ]  which asks to enter a displayed 4 digit code followed by enter to validate the changes.

Problem is, I at this point, when I enter the displayed 4 digit code+ enter it is not accepting the input. Only the Esc key is working which discards the changes I made in bios.

Previously I had Engish(India) keyboard layout for windows. I changed it to English(US) hoping it would work but it is still not working.

N.B: I dont have administrator or any such password set inside BIOS.

I also have an updated BIOS as provided in HP drivers page for my laptop model.

Category:
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.