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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-04-2020 06:30 PM

HP Recommended
Product: Pavilion x360 15-cr0052od
Operating System: Microsoft Windows 10 (64-bit)

My Pavilion x360 has had been working perfectly on wifi from the time it was purchased until early April. At that time I started a new job and had to install Citrix Workspace on the laptop so I could work from home. I immediately started experiencing intermittent wifi disconnects. It became so bad that I purchased a USB ethernet dongle so I could hard wire into my network, whereupon the connection stabilized. I finally received a company laptop and immediately removed the Citrix software from my machine, but continued to have problems. I've since manually gone through the file system and registry to remove all the leftover files and settings, but to no avail. I tried to recover from a restore point, but could not find one that I could use. I've eliminated the router as an issue since we have a half dozen other devices working fine. I've reinstalled  the driver multiple times and even went so far as to replace the wifi/bluetooth card in the laptop with a new unit, but nothing has worked. I'll get occasional connections, but they tend to only last a few minutes before dropping. 

Any thoughts or experiences would be appreciated... I'm stumped!

Thanks

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