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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-29-2020 03:09 AM

HP Recommended
Product: Amd ryzen 5 3500u
Operating System: Microsoft Windows 10 (64-bit)

so whenever I power on my laptop the screen is still black but it's on I can still use it if I connect it to another monitor. in the beginning I had to push or press a certain way to have the screen pop up and it will always go black when I reopen my computer and ill have to press again or open and close it again. now I've recently dropped my laptop and now it's even harder to have the black screen go away and it comes back randomly after a long time. I've looked up solutions on how to fix it I tried taking it out and putting back in my memory stick but that didn't fix it, I did bios and made sure things are up to date that didn't fix it either. then I came across saying that it could be a problem with the Lcd cable for my computer screen and it may be loose but I don't know how to fix it. I'm afraid to do the wrong thing and mess it up more


(note)= I've had this problem when I very first got the computer it wasn't that big of a deal at first because I can deal with it but go worse after dropping it now won't turn on unless I get lucky after opening or powring it off a couple of times but very annoying

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