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HP Recommended
HP EliteBook Folio 1040 G3
Microsoft Windows 10 (64-bit)

    When playing itunes music (iTunes runs fine until you actually play music!) then after 2-3 min.  system black screen crashes!  Reboots.

 

Updated latest Windows

Updated Latest HP BIOS

uninstalled and re-installediTunes

Updated Sound Card Driver.

 

None of which helped!

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