-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Unanswered Topics - Notebook
- Power button lights up but does not work

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

04-15-2020 12:22 AM
Product: 1030 G3
Operating System: Microsoft Windows 10 (64-bit)
Power button is not functioning (it lights up but that's about it.) Swapped out power button (easy things first) no change can only turn on system by unplugging battery first.. once its plugged in it just comes on... Power button is getting "power" from the system board thru its one and only cable but that's about it.. It's a tight fit but checked several times while installing the new power button that its moving and not jammed against the top cover or system board. Even replaced the system board and no change as well... and now I have a second unit that has turned up with the exact same issue... any ideas?? thanks and stay safe out there!!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.