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‎02-20-2018 03:44 PM

HP Recommended
Product: ProBook 470 G3
Operating System: Microsoft Windows 10 (64-bit)

I'm running Windows 10 Pro 1703 on my ProBook 470 G3 laptop. I have been dealing with freeze-up issues for quite some time whenever the machine goes into sleep mode (manual or due to inactivity time.) My system BIOS is 01.19 10/17/2017.

 

When I go to HP drivers page and enter the SN to check for the latest system BIOS I get the following error:

 

"We were unable to retrieve the list of drivers for your product.  Please select the desired operating system and select “Update” to try again."

 

Very frustrating. Any help is kindly appreciated.

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