-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Unanswered Topics - Notebook
- Problem with graphics card

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

11-23-2021 02:08 PM
Product: HP Pavilion - 15-ab103nv
Operating System: Microsoft Windows 10 (64-bit)
My laptop has an external graphics card MD Radeon R7 M360 2gb. After a new windows 10 installation the drivers for that graphics card would not install and the bsod appeared. I tried deleting the existing drivers from windows and install the correct one, but that also didn't work. Also the hdmi port and the brightness controller do not work and the laptop is extremely slow when trying to see a video.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.