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HP Recommended
Probook 470 G3
Microsoft Windows 7 (64-bit)

After installing the Intel(R)_USB_3.0_eXtensible_Host_Controller_Driver_5.0.4.43_v2 drivers, the USB device start working again. As soon as you reboot you get the BSOD below. Then an option to repair windows, which then removes the newly installed driver. Taking you back to the USB ports not functioning anymore. Should I just go to W10? I cannot see any newer USB drivers for W7. ThanksPost restart errorPost restart error

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