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‎01-02-2018 12:06 PM

HP Recommended
Product: HP ProBook x360 11 G1 EE Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

I have about 30 HP Probook X360 11 G1 EE that were won in a competition. We had to re-image them with our Windows 10 licensing so i was able to pxe boot them and had success with our SCCM imaging.  

 

However after imaging the probooks keep randomly bluescreening and crashing at random times after being in the OS for a while. I was able to grab a MS dump file from a machine, and after looking it seems to be driver related. 

 

I have installed the hp assistant and made sure all drivers were updated. Running windows 10 X64 Build 1709 but have also tried Build 1703. 

 

Here is a bit of the information from the memory dump and I can provide the whole dump file if needed. 

 

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000001400000015, memory referenced
Arg2: 0000000000000007, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: 0000001400000015, address which referenced memory

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