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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-17-2020 04:52 AM

HP Recommended
Product: HP Probook 430 G2
Operating System: Microsoft Windows 10 (32-bit)

So basically, When I boot up my computer It says the following:

Product information not valid

The following product information programmed into the system board is missing or invalid.

SYSTEM BOARD (00A) -

Product name

Product serial number

Product SKU

System board CT number

 

I did a basic diagnostic check and nothing else seems to be wrong. I tried to contact HP customer support but the sticker with my laptops serial and product number was worn and partly unreadable so no luck. 

IMG_20200817_131304.jpg

 

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