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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-10-2020 01:47 AM

HP Recommended
Product: HP Elite x2 1012 G1 Tablet with Travel Keyboard
Operating System: Microsoft Windows 10 (32-bit)

Hello I have a HP Elite x2 1012 G1 running windows 10 

when I run defender I receive a sever threat for MonitoringTool:win32/MicTrayDebugger 

when I look to action the alert nothing happens the computer hangs for removal and quarantine.

 

I've tried:

windows updates - all updates have been done 

HP support assistance update 

manual update for the audio drivers 

rebuilding the machine 

avast, reimage, cccleaner, Sophos and a couple of other trials of malware removal tool 

 

every time I follow the instructions I find on line and then rerun defender the threat is always there. 

any help would be appriciated

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