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HP Recommended
HP Pavilion Laptop 14-ce3xxx
Microsoft Windows 10 (64-bit)

Hi

 

I'm trying to order a spare charger for this laptop so I can leave one in work and have one at home as I'm worried that the constant rolling up of the cable to go in my laptop bag is going to damage it over time.  I have used the ctrl & esc shortcut to find the system information - please see below. But when I type the Serial Number into the HP Parts Store it says "A match to your search criteria could not be found" Can anyone point me in the direction of the right one please?

 

Many Thanks

 

Steve

 

System Information

Product name : HP Pavilion Laptop 14-ce3xxx

Product number : 9ES87EA#ABU

Serial number : [Personal Information Removed]

Software build ID : 19WW2M5T601#SABU#DABU

Motherboard ID : 86AA

BIOS : F.10-05/27/2020

Keyboard revision : 95.34

Total memory : 8GB

Processor name : Intel(R) Core(TM) i3-1005G1 CPU @ 1.20GHz

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