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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-20-2018 10:34 AM

HP Recommended
Product: ENVY 15-U493CL
Operating System: Microsoft Windows 10 (64-bit)

I am trying to source a replacement touchscreen for  an ENVY 15-U493CL laptop. Part number on the touchscreen ribbon cable is FP-TPAY15609S-04X. I am able to find the entire display assembly under the HP Part Number 830191-001, but it's not much of an option being priced over $250.  I typically have no issues finding replacement options, however this unit may have a hard to find connector? By that I mean most of the replacement options have a warning such as this image here:

The part I have matches the bottom image, and I have been largely unsuccessful in finding a replacement. Does anyone know why those two connectors aren't compatible? Am I SOL in finding a new touch screen? 

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