• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-22-2019 09:21 AM - edited ‎12-22-2019 09:25 AM

HP Recommended
Product: Probook 4330s
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

This is a problem I have been having for years, but it wasn't a big deal to me so I never bothered to fix it. I just recently put Windows 10 on it for my parents to use, and I'd rather fix the problem before I give it to them. When I used the laptop I had it on Linux Mint and I had the same problem, so it isn't OS related.

 

I removed the hard drive of the laptop to put in a 64GB SSD (OCZ Vertex 4).

 

Since then, when I boot the laptop, it tells me "BootDevice not found", I press Escape, it restarts, tells me to press Escape to continue booting, and then boots normally (here's a gif to make it clear: https://imgur.com/zeRfTN7). It's like the drive takes too long to start and isn't detected the first time it boots (which I find weird for an SSD). Once started everything is fine.

 

I've tried to change most options in the BIOS settings, but I never see any change (here are the BIOS settings: https://imgur.com/a/r6zqxH1). I also just flashed the BIOS to the latest version I could find on HP's website, but I don't see any difference.

 

And something else that I just noticed on Windows 10, if I try to put the computer to sleep, it won't be able to restart. It will just say "your computer encountered a problem" and restarts a few times doing checks on the drive. I assume it's linked to the first problem, something about the disk on startup.

 

Any ideas?

 

Thanks

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.