• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-18-2020 10:31 AM

HP Recommended
Product: HP ProBook 455R G6
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I enabled virtualization in BIOS – the SVM CPU Virtualization option,– and when the operating system starts the resolution of my display adapter degrades to 1024x768. There is no option to change it in System Settings.

 

In Device Manager, the display adapter appears with an exclamation sign and the device status claims that "Windows has stopped this device because it has reported problems. (Code 43)". 

 

I can run Android Emulator with Windows Hypervisor Platform enabled but the application is very slow and crashes with BSOD at the end.

 

Disabling SVM CPU Virtualization eliminates the issue with the display adapter.

 

Any ideas how to solve the issue – run applications with Windows Hypervisor Platform and the AMD processor seamlessly,– are appreciated.

 

Thank You,

 

OS Name: Microsoft Windows 10 Enterprise LTSC

OS Version: 10.0.17763 Build 17763

Processor Name: AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx

System Memory: 16 GB

System BIOS: R79 Ver. 01.12.00 - 07/29/2020

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.