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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-24-2020 10:05 AM

HP Recommended
Product: HP Spectrum X360 Convertible
Operating System: Microsoft Windows 10 (64-bit)

This is a follow-up posting to a screen flicker problem I had on my two HP Spectre x360 Convertible 15-ch0xx PCs. See

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Hp-spectre-battery-928372-855-...

 

Yeah, I have two. Same model and lot numbers, with the same current updates. For the most part they behave the same as I keep their updates in sync.

 

Last year I posted about a heat related screen flicker issue that I am unable to update on the support web site as it is locked (see above URL).  I believe I discovered the underlaying clause recently as the two PCs started behaving like rocking chairs as the batteries expanded pushing the bottom cover open at the center of each PC.

 

In researching the battery swelling issue (which others are reporting), I found that the PC is over charging the batteries and creating excessive heat. I believe this heat is the cause of the screen flicker, as I replaced the batteries about about 3 weeks ago and have not had a flicker issue since.  

 

But now I have a POST BIOS 'Battery Counterfeit Check Error on both PCs, even though one battery is HP Branded, and the BIOS correctly reports the battery ID, etc.

 

As a note, the HP store no longer carries the HP replacement battery for the Spectre PCs. I suspect, they eliminated inventory because HP knows of the issue.

 

Also see the postings at 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Hp-spectre-battery-928372-855-...

 

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