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‎12-07-2021 08:15 PM - edited ‎12-14-2021 07:13 AM

HP Recommended
Product: HP ENVY X360 Convertible Laptop - 15z-Ee000 CTO
Operating System: Microsoft Windows 10 (64-bit)

I have HP Envy x360 15z-Ee000 CTO.

With AMD Ryzen 4700U.

The screen goes black for 2 to 3 seconds or screen flickers. Even when I am using my w. This happens on web browsers, word or even notepad. It happens like every 5 minutes or so and happens while laptop is running only on battery. It might be happening with external power plugged-in but the frequency should be very low, compared to battery only.

All drivers are default or whatever is updated by windows. Windows is also up to date. 

 

I think this issue is similar to Brand New Laptop with Ryzen 4700U Vega 10 Screen F... - AMD Community

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