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- Screen has a shady "border" when screen is black

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08-28-2021 10:09 PM
Product: HP ENVY Laptop - 15-ep0009tx
Operating System: Microsoft Windows 10 (64-bit)
When screen is on and in black screen
When screen is off
When the screen is bright (100%), the problem will be less visible, and when there is color, the "shady border" is also less visible. Please advise whether this is screen problem or software/hardware issues, thank you.

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