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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-15-2021 02:43 AM

HP Recommended
Product: HP Pavilion 15-cs1053ng
Operating System: Microsoft Windows 10 (64-bit)

Hello people!

 

So connecting an external Display via HDMI is not working.  I am using my Pavillion for about two and a half years now and the Issue started a few months ago but now I am keen to resolve it. 

I have two GPUs in my laptop, an Intel UHD Graphics 620 and an NVidia Geforce 1050 Ti with Max-Q Design.

When plugging in a Device via HDMI it appears within the Device Manager or the advanced graphics setting but not the normal display settings.

I have already tried quite a few steps:

  • I've tried different HDMI cables
  • different Monitors
  • reinstalling the graphics driver
  • updating the BIOS
  • changing resolution and Hz

A monitor using a HDMI to DVI is working. Sometimes you can also see the image being projected but flashing or only for a few seconds. 

I don't think that the port is at fault because the behavior/flashing of the screen isn't influenced by moving the plug in any way.

 

Hope somebody can help me to fix this issue.

 

Best Regards

Peter

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