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‎11-04-2020 07:45 AM - edited ‎11-05-2020 01:35 PM

HP Recommended
Product: HP 15-ba022ax
Operating System: Microsoft Windows 10 (64-bit)

Hi,

Production Information like Product Name, Serial Number and Product Number all got deleted from my system.  I am getting as yyyyyy. Also, I could not able to install HP Recovery Manager too. Just now formatted the HP Recovery Manager drive. Also, performed a cloud recovery drive, getting error as 0XFFEE01 and OXFFEE02. Disabled Secure Boot and Switched to Legacy boot still could not able to open recovery manager, Anyone please look into this as soon as possible.

 

Please let me know if any additional information is required from my end.

 

Thanks in Advance,

Kind Regards,

Perinban Parameshwaran.

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