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HP Recommended
Microsoft Windows 10 (64-bit)

This worked for me:

1) Go to Power Options -> Additional Power Settings.

tintinabuda_0-1612187908215.png

 

2) Go to Change plan settings.

tintinabuda_1-1612187985951.png

 

3. Click Change advanced power settings.

tintinabuda_4-1612188118392.png

 

3) Go to USB Settings > USB selective suspend setting and choose the Disabled option.

tintinabuda_3-1612188090116.png

 

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