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HP Recommended
HP 15-r006tu
Microsoft Windows 10 (64-bit)

Whenever I pause a media in any media player (VLC, WMP, YouTube) I hear this strange pop noise its not too loud but it's definitely noticeable. Same thing happens when I play a paused video or when I'm skipping through a video. It's definitely not an issue with my headphones as I've tried replacing them and it happens with  inbuilt laptop speakers too. I upgraded from Windows 7 to Windows 10 and the issue is still there. My Laptop has a Realtek audio card.

 

 

So far I've tried:

  • Upgrading OS from W7 to W10
  • Clean Windows 10 Re-Installation 
  • Using different headphones
  • Core Unparking
  • Changing Audio Bitrate in Speaker Properties
  • Disabling Audio Enhancements
  • Disabling Realtek Power Management in regedit
  • Re-Installing Realtek Drivers
  • Using default Microsoft audio drivers
  • Updating Windows 10
  • Turning off WiFi

 

SPECS:

MODEL: HP 15-r006tu

4th Gen Ci3(1.7ghz)/ 4GB/ 500GB
Current Drivers: Realtek High Definition Audio 6.0.1.7548

 

I've also tried using latencymon, here is the report ( the report was kind of similar when I used latencymon in Windows 7)

 

_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. At least one detected problem appears to be network related. In case you are using a WLAN adapter, try disabling it to get better results. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:10:12 (h:mm:ss) on all processors.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: HP-PC
OS version: Windows 10, 10.0, version 2009, build: 19043 (x64)
Hardware: HP 15 Notebook PC, Hewlett-Packard
CPU: GenuineIntel Intel(R) Core(TM) i3-4010U CPU @ 1.70GHz
Logical processors: 4
Processor groups: 1
RAM: 4032 MB total


_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed: 1696 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 868.60
Average measured interrupt to process latency (µs): 9.082359

Highest measured interrupt to DPC latency (µs): 860.70
Average measured interrupt to DPC latency (µs): 2.339841


_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 95.709906
Driver with highest ISR routine execution time: i8042prt.sys - i8042 Port Driver, Microsoft Corporation

Highest reported total ISR routine time (%): 0.00510
Driver with highest ISR total time: i8042prt.sys - i8042 Port Driver, Microsoft Corporation

Total time spent in ISRs (%) 0.006410

ISR count (execution time <250 µs): 15640
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-1000 µs): 0
ISR count (execution time 1000-2000 µs): 0
ISR count (execution time 2000-4000 µs): 0
ISR count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 2576.186321
Driver with highest DPC routine execution time: NDIS.SYS - Network Driver Interface Specification (NDIS), Microsoft Corporation

Highest reported total DPC routine time (%): 0.042040
Driver with highest DPC total execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in DPCs (%) 0.142571

DPC count (execution time <250 µs): 370333
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-10000 µs): 111
DPC count (execution time 1000-2000 µs): 0
DPC count (execution time 2000-4000 µs): 1
DPC count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: chrome.exe

Total number of hard pagefaults 622
Hard pagefault count of hardest hit process: 87
Number of processes hit: 24


_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 7.636869
CPU 0 ISR highest execution time (µs): 95.709906
CPU 0 ISR total execution time (s): 0.156733
CPU 0 ISR count: 15613
CPU 0 DPC highest execution time (µs): 2576.186321
CPU 0 DPC total execution time (s): 2.892346
CPU 0 DPC count: 312089
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 1.564078
CPU 1 ISR highest execution time (µs): 13.044811
CPU 1 ISR total execution time (s): 0.000264
CPU 1 ISR count: 27
CPU 1 DPC highest execution time (µs): 660.573113
CPU 1 DPC total execution time (s): 0.182537
CPU 1 DPC count: 16244
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 2.130367
CPU 2 ISR highest execution time (µs): 0.0
CPU 2 ISR total execution time (s): 0.0
CPU 2 ISR count: 0
CPU 2 DPC highest execution time (µs): 240.910377
CPU 2 DPC total execution time (s): 0.314137
CPU 2 DPC count: 32429
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 1.324304
CPU 3 ISR highest execution time (µs): 0.0
CPU 3 ISR total execution time (s): 0.0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 391.294811
CPU 3 DPC total execution time (s): 0.102995
CPU 3 DPC count: 9683
_________________________________________________________________________________________________________

 

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