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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-14-2021 02:15 AM

HP Recommended
Product: HP Spectre x360 13 inch ap0004nx
Operating System: Microsoft Windows 10 (64-bit)

I have recurring issues with a BSOD with varying error codes.  So far, I have

- completely reinstalled windows

- updated the BIOS 

- refreshed and updated all drivers

- ran full diagnostics and individual component tests with no errors reporting (esc on boot, f2, etc)

- bought a cooling pad to help reduce overheating.  Fan 1 runs upto 7800 rpm, fan 2 never gets above 150.  The laptop can get very hot at times, with core temperaturs running in the 80C.  With the pad it stays much cooler, but still getting BSOD

 

The problem still occurs, and I've run out of ideas.  Any thoughts?

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