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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-03-2021 07:54 AM

HP Recommended
Product: HP ENVY x360 - 13
Operating System: Microsoft Windows 10 (64-bit)

Similar to https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Hp-sure-view-technology-not-working/m...

 

Actually my HP Envy screen's show a lack of brightness : it looks like the SureView is always activited. Unfortunately, the F1 Function doesn't work or disable anything.

 

I changed recently the screen because my previous one was broken.

 

After some minutes it seems that the "sureview effects" is becoming smaller (the edges of the screen become normal) but the center is always affected with the "bad" display.

 

I already updated my drivers and check each part of the computer with HP PC Hardware Diagnostic and the help of the website : everything is fine.

 

Somebody could help me ?

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